Shipping Policy
Last updated: 19 October 2026
Where we ship
We currently ship only within India, to PIN codes serviced by our courier partners. If your PIN code is not serviceable, we will let you know and fully refund your order.
Shipping charges
Shipping is free on all orders within India. Prices shown on the website include GST.
Dispatch and delivery
- Orders are usually dispatched within 1 to 3 business days of successful payment.
- Delivery time after dispatch depends on your location and the courier partner. Remote areas may take longer.
- Once your order is dispatched, we will share the tracking details by email, SMS or WhatsApp.
Unserviceable or inaccessible locations
If our courier partner stops servicing your area, or the area becomes inaccessible after you place the order, we may cancel the order and refund the full amount to your original payment method.
Failed delivery
Please make sure your address, PIN code and phone number are correct. If a delivery fails because the address is incomplete or incorrect, or nobody is available to receive the parcel after the courier's attempts, the parcel may be returned to us. In that case we can re-ship it once you confirm the correct details, or cancel the order and refund the amount after deducting the actual shipping and handling costs.
Damaged or tampered parcels
If the outer packaging looks damaged or tampered with at the time of delivery, please refuse the parcel and contact us. See our Cancellation, Returns & Refunds Policy for what to do if you notice a problem after delivery.
Contact us
Innov Healthcare Technologies Pvt. Ltd., A2-802, Tulip Ace, Pataudi Road, Sector 89, Gurugram, Haryana 122505
Email: support@purobest.com ยท Phone / WhatsApp: +91 96677 81928