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Frequently Asked Questions

Last updated: 19 October 2026

Orders and payment

How do I place an order?

Choose a product, select the quantity and tap Add to cart or Buy now. In the cart, tap Checkout securely, enter your delivery details and pay online.

Which payment methods do you accept?

You can pay online with UPI, debit or credit cards, net banking and wallets through our secure payment partner. We do not offer cash on delivery.

Do your prices include GST?

Yes. All prices on the website include GST. You receive a GST invoice for every order.

Can I cancel my order?

Yes, as long as it has not been dispatched. Email support@purobest.com or message us on WhatsApp with your order number. See our Cancellation, Returns & Refunds Policy.

Shipping and delivery

Do you charge for shipping?

No. Shipping is free on all orders within India.

When will my order arrive?

We usually dispatch within 1 to 3 business days. Delivery time after that depends on your location. We share tracking details once your order is on its way.

Do you ship outside India?

Not at the moment. We deliver only within India.

What if my parcel arrives damaged?

If the parcel looks damaged or tampered with, please refuse it at the door. If you notice a problem after delivery, write to us within 48 hours with photos and we will replace the product or refund you. Details are in our returns policy.

Using our products

How do I take each product?

AKBA LPX 200 (capsules): one capsule with water, once or twice a day.

Berberine LPX 250 (capsules): one capsule with water, twice a day.

Curcu LPX 2500 and Curcu LPX 1000 (sachets): mix one sachet in 200 mL of water or milk, once a day.

Green Tea SPX 500 (tablets): one tablet with water, once a day.

Quercetin LPX 1000 (powder sachets): measure one serving (350 mg) with the scoop provided, mix in 150 mL of water, once a day.

These are for adults. Always follow the label, or the advice of your healthcare professional.

Can I take more than one Purobest product together?

Many people use more than one supplement as part of their routine. If you are taking any medication or have a medical condition, please check with your healthcare professional first.

Who should not take these products?

Our products are meant for adults. If you are pregnant or breastfeeding, taking medication, or have a medical condition, consult your healthcare professional before use. Keep out of reach of children.

How should I store them?

Store in a cool, dry place away from direct sunlight, and close the pack properly after use.

Are your products vegetarian?

Yes. Our capsules use plant-based HPMC shells, and our formulas contain no preservatives and are dairy free, soy free and non-GMO.

Are these medicines?

No. Purobest products are health supplements, licensed under FSSAI (Lic. No. 10822999000632). They are not for medicinal use and are not a substitute for a varied, balanced diet or for medical care.

About Purobest

Who makes Purobest?

Purobest is a brand of Innov Healthcare Technologies Pvt. Ltd., based in Gurugram, Haryana.

What does "standardised extract" mean?

It means the plant extract is made to contain a set amount of its key compound, for example AKBA in our Boswellia, so every batch delivers a consistent strength.

How can I contact you?

Email support@purobest.com, or call or WhatsApp +91 96677 81928.

Contact us

Innov Healthcare Technologies Pvt. Ltd., A2-802, Tulip Ace, Pataudi Road, Sector 89, Gurugram, Haryana 122505
Email: support@purobest.com ยท Phone / WhatsApp: +91 96677 81928